Resetting your account permanently deletes your data so you can start over, for example after a test import. It cannot be undone, and LawnPro support cannot restore it.
Only the account owner can reset the account.
- Click the person icon in the top right, then Reset Account.
- Choose whether to also delete your Customers. This is off unless you turn it on.
- Click Reset, then enter your password to confirm.
What gets deleted: properties, crews, equipment, items and services, payments, expenses, invoices, estimates, contracts (level billing agreements), chemicals and chemical application records, and your customers if you turned that on.
What stays: your company settings, employees and their logins, time tracking, and documents.
If your plan includes backups, click Backup Now first so you have a copy of your data. Backups can’t be loaded back into LawnPro, but you can open the files in Excel or Google Sheets.